By accessing or using the Torch Group platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our Services.
These Terms apply to all visitors, users, and others who access or use the Services, including but not limited to:
Business clients seeking creative services (B2B)
Talents and creators using our platform (B2T)
Partners and allies in our network (B2A)
General users accessing our content and services
2. Description of Services
Torch Group provides a comprehensive platform that connects businesses, talents, and creative professionals. Our Services include:
B2B Services
Creative solutions and membership services for businesses to enhance their online and offline presence.
B2T Platform
Talent membership services, sponsorship programs, and growth tools for content creators and artists.
B2A Network
Partnership and alliance programs connecting creative professionals and agencies globally.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice.
3. User Accounts and Registration
Account Creation
To access certain features of our Services, you must create an account. You agree to:
Provide accurate, current, and complete information during registration
Maintain and update your account information to keep it accurate
Maintain the security of your password and account
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your account
Account Eligibility
You must be at least 18 years old to create an account. If you are creating an account on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
Important Notice
You are responsible for maintaining the confidentiality of your account credentials. Torch Group will not be liable for any loss or damage arising from unauthorized account access.
4. User Conduct and Prohibited Activities
You agree not to engage in any of the following prohibited activities:
Prohibited Content and Behavior
Violating any applicable laws or regulations
Infringing on intellectual property rights of others
Uploading or sharing harmful, offensive, or inappropriate content
Harassing, threatening, or intimidating other users
Attempting to gain unauthorized access to our systems
Distributing viruses, malware, or other harmful code
Engaging in fraudulent or deceptive practices
Spamming or sending unsolicited communications
Impersonating others or providing false information
Content Standards
All content shared on our platform must comply with our community guidelines and applicable laws. We reserve the right to remove content that violates these standards.
5. Content and Intellectual Property
Your Content
You retain ownership of any content you create, upload, or share through our Services ("Your Content"). However, by posting Your Content, you grant us a non-exclusive, worldwide, royalty-free license to:
Use, reproduce, and display Your Content as necessary to provide our Services
Modify or adapt Your Content for technical requirements
Create derivative works for platform optimization
Distribute Your Content through our platform and partner networks
Our Content
All content and materials provided by Torch Group, including but not limited to text, graphics, logos, images, software, and design elements, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Copyright Compliance
We respect intellectual property rights and expect our users to do the same. If you believe your copyright has been infringed, please contact us with detailed information about the alleged infringement.
6. Payment Terms and Billing
Paid Services
Some of our Services require payment of fees. By purchasing paid Services, you agree to:
Pay all applicable fees as described at the time of purchase
Provide accurate and current billing information
Pay all charges incurred under your account
Be responsible for all applicable taxes
Refunds and Cancellations
Refund policies vary by service type and are specified at the time of purchase. Generally, all sales are final, but we may offer refunds at our discretion for certain circumstances.
Price Changes
We reserve the right to change our pricing at any time. Price changes will not affect existing orders but will apply to future purchases.
7. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
Termination by Us
We may suspend or terminate your account and access to our Services at any time, with or without cause, including but not limited to:
Violation of these Terms of Service
Fraudulent or illegal activities
Abuse of our platform or other users
Non-payment of fees for paid services
Prolonged inactivity
Effect of Termination
Upon termination, your right to access and use our Services will cease immediately. We may delete your account and associated data, though some information may be retained as required by law.
8. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.
Third-Party Services
Our platform may integrate with or link to third-party services. We are not responsible for the content, accuracy, or practices of these third-party services.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TORCH GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Our total liability to you for any claims arising out of or relating to these Terms or our Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
This limitation applies regardless of the legal theory on which the claim is based, whether contract, tort, negligence, strict liability, or otherwise.
10. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
Dispute Resolution
We encourage you to contact us first to resolve any disputes informally. If informal resolution is not possible, disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
11. Contact Information and Updates
Questions About These Terms
If you have any questions about these Terms of Service, please contact us:
Email
legal@torchgroup.co
Legal Department
terms@torchgroup.co
Mailing Address
Torch Group Legal Department [Address to be updated]
Business Hours
Monday - Friday, 9:00 AM - 5:00 PM
Changes to Terms
We may revise these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the new Terms.
Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Services.